Compliance Handling Policy

Overview of Jeton’s procedures for receiving and resolving customer complaints.

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LA Orange Limited, trading as Jeton, is authorised by the Financial Conduct Authority. FCA registration number 902088. The Shard Floor 24/25, 32 London Bridge Street, London, SE1 9SG, United Kingdom. The Jeton Card Account and Card are issued by Financial House Limited. Firm Reference Number 902039.

Jeton Bank Limited is licensed and authorised by the Financial Services Unit, Ministry of Finance of the Commonwealth of Dominica, licensed as a banking institution under the International Banking Act, fully authorised to provide services to clients worldwide, under the prudential supervision of the Financial Services Unit. Jeton Bank Limited is registered in the Commonwealth of Dominica, Company Number 2022/C0175, with its registered address at 1st Floor, 43 Great George Street, Roseau, Commonwealth of Dominica, Post Code: 00109-8000. Jeton Bank Limited is a member of Swift™, Swift Code: JETODMD2 LEI Code: 894500XGIX3R4HCIOC29.

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